Smartphone App Instructions

NEW! Download the app on your smartphone to upload pictures of your documents!

Instructions to upload document into the Etax Client Portal:

1. Download "Citrix Files" the app on your phone
   ​iOS App  |  Android App 

2. Open the "Citrix Files" app on your phone

3. Enter 'etaxonline' in the subdomain field that has the default 'e.g. mycompany' > Click on 'Continue'

4. Enter your Etaxonline Client Portal email and password > Click on 'Sign In'

5. Verify your device using two-factor authentication > Select Text Message / Voice Call 

6. Enter verification code > Click on 'Verify'

7. Congratulations! You are logged in. You can now view your 'Recent Files and folders'

8. Click on the '<' back arrow in the top-left corner

9. Click on Folders > Navigate to appropriate folder

10. Upload files from your phone using the blue '+' plus button on the bottom-left corner
    
    Contact us is you have any trouble using the app to upload your documents.