Smartphone App Instructions
NEW! Download the app on your smartphone to upload pictures of your documents!
Instructions to upload document into the Etax Client Portal:
Download "Citrix Files" the app on your phone
iOS App | Android AppOpen the "Citrix Files" app on your phone
Enter 'etaxonline' in the subdomain field that has the default 'e.g. mycompany' > Click on 'Continue'
Enter your Etaxonline Client Portal email and password > Click on 'Sign In'
Verify your device using two-factor authentication > Select Text Message / Voice Call
Enter verification code > Click on 'Verify'
Congratulations! You are logged in. You can now view your 'Recent Files and folders'
Click on the '<' back arrow in the top-left corner
Click on Folders > Navigate to appropriate folder
Upload files from your phone using the blue '+' plus button on the bottom-left corner
Contact us is you have any trouble using the app to upload your documents.